Agility vs. Fragility: A Builder's Guide to Navigating Chaos

Business Management
Published

Extreme weather, supply-chain disruptions and staffing changes are just a few of the countless challenges business owners will face. But because no one can predict the future, creating an agile business strategy will help prepare you for whatever issues may arise.

The BizTools Video Series collection on disaster preparedness wraps up this month with its third installment, “Agility: The Builder’s Antidote to Chaos” (free subscription for NAHB members). The latest video features Matthew Collins, managing member of the Mainspring Group, teaching viewers how to become resilient, adapt swiftly and even flourish in times of rapid change and uncertainty.

If a company is only set up to operate within consistent market conditions, any number of disruptions can weaken — and potentially break — its structural and operational integrity. In contrast, an agile company can more easily maneuver these disruptions with prepared responses baked into its operations.

Three key dimensions of an agile business mindset include:

  • Stability: A foundation that allows your business to shoulder unknowns without giving your team whiplash by suddenly moving the goalposts.
  • Strategy: The business is able to “reroute” at key decision points when market conditions change.
  • Choice: A decision-making process that takes experience, gut feelings and data into account — but leans heavily on data.

In this video, Collins explains how you can make your company “dynamically capable” — for example, making general mindset changes such as courageous decision-making or implementing specific, actionable strategies to make your business more flexible. This might include building the expectation of material substitutions into your design gallery and embedding time within your company’s schedule to accommodate delays without disruption.

Don’t forget to register for the companion Shop Talk on Tuesday, Sept. 26, at 3 p.m. ET. Collins will field questions, elaborate on concepts and discuss best practices for running a more agile business.

Subscribe to the BizTools Video Series so you don’t miss any of the upcoming videos.

Subscribe to NAHBNow

Log in or create account to subscribe to notifications of new posts.

Log in to subscribe

Latest from NAHBNow

Sponsored Content

Dec 23, 2025

The 5 Types of Builders — and the One Built to Prosper

Most builders want the same things: predictable profits, less stress, and a business that doesn’t grind them down year after year.

Construction Costs | Material Costs

Dec 23, 2025

Lumber Capacity Has Peaked for 2025

An annual revision to the Federal Reserve G.17 Industrial Production report shows current sawmill production levels above 2017 by 7.5%, but just 0.3% above 2023 levels.

View all

Latest Economic News

Economics

Dec 22, 2025

State-Level Employment Situation: September 2025

In September 2025, nonfarm payroll employment was largely unchanged across states on a monthly basis, with a limited number of states seeing statistically significant increases or decreases. This reflects generally stable job counts across states despite broader labor market fluctuations. The data were impacted by collection delays due to the federal government shutdown.

Economics

Dec 19, 2025

Existing Home Sales Edge Higher in November

Existing home sales rose for the third consecutive month in November as lower mortgage rates continued to boost home sales, according to the National Association of Realtors (NAR). However, the increase remained modest as mortgage rates still stayed above 6% while down from recent highs. The weakening job market also weighed on buyer activity.

Economics

Dec 18, 2025

Lumber Capacity Lower Midway Through 2025

Sawmill production has remained essentially flat over the past two years, according to the Federal Reserve G.17 Industrial Production report. This most recent data release contained an annual revision, which resulted in higher estimates for both production and capacity in U.S. sawmills.